Forum Systems is dedicated to providing our customers and partners with industry leading products and services. Our support team is committed to providing outstanding technical support in a timely and efficient manner. We provide support via email, phone, web meetings, and an online knowledge base. We work closely with out customers to ensure 100% deployment success and welcome all questions, comments, and feature enhancement requests.
Forum Systems Online Helpdesk
The Forum Systems Online Helpdesk is a portal where you can submit and view support requests online, access documentation, and keep up to date with the latest from Forum Systems. If you have a critical issue, please call our Support Hotline at 1-888-811-0060 option 2.
When emailing our support team, please include your contact information, company name, product, version, and a detailed description of your inquiry. A support representative will respond to your inquiry as quickly as possible.
Phone Support
For critical issues, the Support Hotline is available for our customers and partners:
US Toll Free: +1-888-811-0060 option 2
International: +1-781-791-7510 option 2
A technical contact ID and support agreement reference maybe required for access to phone support.